Frequently Asked Questions

Do I need to have an ERP?

No!  Turnsmith can be implemented as a stand alone platform with no dependencies on other systems. However, Turnsmith integrates with ERPs, Accounting packages, and other business process applications. With integration, data is synced between the applications in real time for complete visibility across the supply chain,  leveraging the best of each platforms’ capabilities.

Turnsmith leverages your existing software investments, while adding new capabilities for the supply chain. 

How long does it take to implement Turnsmith?

We have implementation down to a science.  Depending on your availability and the customization required we can have you up and running in as little as 30 days. 

Can you connect our orders from an existing system and use those orders to drive demand replenishment? 

Yes, we have integrations for the typical shopping cart interfaces and with our API’s, we built custom  integrations to connect to proprietary customer systems. These connections allow us to update your internal accounting systems automatically, replacing what may have been a mechanical process, AND the platform will analyze your demand in rear-time, and using that to determine if supply needs to be replenished when orders are placed.

Can Turnsmith be modified to meet the needs of unique processes or requirements?

Our software development team is capable of custom solutions that help clients achieve their Turnsmith objectives. Our purpose is to ensure optimized flow for our customers, and sometimes that requires solutions that are particular to their needs for a part, a supplier, or a workflow. 

Can we use the system between two manufacturing cells inside the plant?

Yes, one cell is consuming while the other cell is a supplier. In fact, the Supplier Portal can be used internally for open work orders. 

What are the key functions that Turnsmith focuses on? 

Turnsmith focuses on the replenishment loop, tracking part usage (consumption), calculating the right time to order, they right size of the order, communicating with the suppliers, and closing orders as they are received from Suppliers. 

Turnsmith provides dashboards and tools for the materials managers to keep track in real-time across the supply chain. Turnsmith automates the routine processes, providing time (bandwidth, capacity)  for  personnel to deal with the exceptions efficiently. 

Is there a cost for suppliers to participate?

No. Supplier access is granted based on the site license. The supplier portal is always on and ready to help suppliers manage their orders and ensure on time delivery.

What equipment is needed, what are the hardware requirements? 

Turnsmith is a cloud based application and designed to be used with a standard browser. For scanning, any mobile scanner that has a web interface meets the requirements. 

What about security?

Protecting your privacy is a top priority for us. Your company information stored on the Turnsmith platform is kept private.  We will never share your company information with non-applicable 3rd parties.  For more information on our security, please click here. (link to security page)

Are there permissions to restrict employees to certain functions?

Yes, employees who need very narrow requirements, such as scanning functions, can be setup to only see those required functions when logged into the system. These permissions are assigned to roles, which can have unlimited flexibility to meet your needs.